A staffed chalet comes with its own team: a chef, a host, daily housekeeping. They run the house. A concierge handles everything else, meaning what happens outside the walls and everything that has to be settled before you arrive.
The distinction is practical rather than semantic. It is what separates a week where you ski from the first morning from one where the first morning is spent queuing for passes and trying on boots.
We run the Riviera in summer and the Alps in winter, for largely the same guests. The advisor arranging your chef in Meribel in February is the one who arranged the boat in Saint-Tropez in July.

What we arrange

Before arrival

Passes bought for the correct domain and waiting at the chalet. Equipment sized in advance and delivered to the ski room. Private instructors, children's lessons and off-piste guides reserved on your dates.

Reaching the resort

Chauffeured transfers from Geneva, Chambéry or Lyon in vehicles equipped for winter. Helicopter where the timing or the weather makes it the better option. Private aviation and the Courchevel altiport.

During the week

Private chef and sommelier, altitude tables and resort restaurants, nannies and ski nannies, massage and treatments at the chalet, private doctor, security and discretion.

Our Commitment

Why it changes the week

At this level the difference is not what is possible, since almost everything is. It is what was anticipated.

  • 01

    The good ones go early

    In festive weeks the best instructors and the tables that matter commit as early as the chalets do. Booking the chalet in September and the rest in December means arriving late.

  • 02

    One contact

    Not a switchboard, not a form. The person who answers at eleven at night about a car is the one who composed your week.

  • 03

    One single quote

    The chalet rate covers the rental of the property. Staffing, passes, equipment, instruction and transfers are priced alongside it, and you receive the whole of it as one figure before anything is committed.

  • 04

    Two seasons

    The same team, the Riviera in summer and the Alps in winter. Your preferences are not re-explained each season.

Expert Guide

Four things we settle as a matter of course, and that most stays discover on arrival.

01

Lift passes

Bought for the correct domain and duration, at the chalet when you arrive. And not automatically the full Three Valleys pass: a single-valley pass is plenty for a family skiing the same sector, and costs meaningfully less. Someone has to ask the question first.

02

Equipment

Sized in advance for every member of the party, delivered to the chalet ski room and fitted there. Nobody spends their first morning in a rental shop.

03

Transfers

Timed to your flight, not to a schedule. Geneva remains the usual gateway at two and a half hours, and the Moûtiers road in December is reason enough to plan ahead. A helicopter saves several hours on a high-season Saturday.

04

Tables

Altitude restaurants and the few serious rooms in resort are reserved in autumn, not in December. The table on the 31st is asked for at the same time as the chalet.

Planning

When it is all decided

19 Dec – 2 Jan · settled late August to October

Christmas & New Year

The most contested fortnight of the Alpine season. New Year commits first, often before the summer is over, and part of it never reaches the open market.

13 – 27 Feb · settled October to December

February half-term

The most reliable snow and lengthening days. The European school calendar concentrates demand into two weeks.

Bookable late

January, March, Easter

January is the best value of the season: same chalet, same staff, frequently better snow and empty pistes. Easter is the one peak week that can still be taken late.

FAQ

Questions & answers

Let's Talk

Compose your winter

Tell us the week and the number of people. We come back with what is open and what it costs, in one message.